The Power of Observation
Capturing the true customer experience
Lifestream’s AI video technology can identify every human that enters a space, and subsequently report behaviors & patterns with accuracy.
Never before has this data been available, and it's changing how some of the world's leading brands are capturing and improving their customer experience.
Now, restaurants and retail have access to a highly effective solution for measuring true guest satisfaction, capturing behavioral KPIs that have been notoriously hard to track.
Navigating Pain Points
Data from our video analytics show that:
This results in annual sales gaps as high as $500,000 - just in a single location.
And, despite all your best efforts to make the customer experience as pleasing, pain-free and profitable as possible - the often unpredictable way customers navigate your stores will make this frustrating and costly.
Our client developed a new restaurant concept designed to increase efficiency and reduce costs.
But how did it work in practice?
2 low profile cameras installed
Baseline behavioral data captured 2 weeks prior to store refurbishment.
Initial impact data captured 2 weeks after re-opening.
1,400 customer journeys tracked.
A continual tracking program initiated to track optimizations, adaptations and long term performance.
Robust behavioral data enabled an accurate cost-benefit analysis by quantifying:
© Lifestream 2022 . All Rights Reserved.
Company Number / 07847321
VAT Number / 292 3381 92
Registered Office / Finsgate 5-7 Cranwood Street, London, EC1V 9EE
We are ISO27001 certified.